Privacy Policy

Privacy Protection Statement

At fenoralythosvi, we take your privacy seriously and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and financial planning services.

Information We Collect

We collect information that you provide directly and information that is automatically gathered when you use our website.

• Contact details including name, email address, phone number, and postal address
• Financial information relevant to our consultation services, such as income ranges and planning goals
• Communication records including emails, phone calls, and consultation notes
• Website usage data including pages visited, time spent, and interaction patterns

How We Use Your Information

Your personal information is used solely for providing our financial planning services and maintaining our business relationship.

• Delivering consultation services and analytical reviews as part of your subscription
• Communicating with you about your service, appointments, and relevant updates
• Improving our services based on usage patterns and feedback
• Meeting legal and regulatory requirements related to our business operations

Legal Basis for Processing

We process your personal information based on legitimate legal grounds under Australian privacy law.

Primary Legal Basis: We process your data based on your consent for our services and our legitimate business interest in providing financial planning consultations.

Information Sharing Practices

We do not sell your personal information and only share it in specific, limited circumstances.

• With service providers who assist in delivering our services, under strict confidentiality agreements
• When required by law or to comply with legal processes and regulatory requirements
• To protect our rights, property, or safety, or that of our clients or the public

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information.

• Access your personal information and request copies of data we hold about you
• Correct inaccurate or incomplete personal information in our records
• Request deletion of your personal information, subject to legal retention requirements
• Object to or restrict certain processing of your personal information
• Withdraw consent for processing where consent is the legal basis

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie usage, please refer to our separate Cookie Policy.

Data Retention Period

We retain your personal information for as long as necessary to provide our services and meet legal obligations. Generally, we keep client records for seven years after the end of our business relationship, unless longer retention is required by law.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or direct communication.

Privacy Questions and Concerns

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.